The AI assistant for spas:
24/7 bookings, no-show reminders and automatic client loyalty
With Reepli.ai, your clients book on their own 24/7 on WhatsApp, get a reminder the day before and your team stays focused on treatments — never miss another call between sessions.
In short
- A spa loses slots when the phone rings mid-treatment: 24/7 online booking captures every request, even when the studio is closed.
- With Reepli.ai, the confirmation and day-before reminder sharply reduce last-minute cancellations and empty slots.
- The AI answers common questions (treatments, pricing, availability) directly on WhatsApp, without interrupting a session.
- Reepli automatically follows up with clients after each treatment to build loyalty — and helps you collect more Google reviews along the way.
- All your bookings and client records are centralised in your WhatsApp CRM, with no manual data entry.
- Flat plan from €79/month, no fee per booking or message.
The phone rings between treatments
A booking request comes in while you're mid-massage: you can't pick up, the client books elsewhere. A client cancels at the last minute with no warning, the slot stays empty. Satisfied clients leave without rebooking their next session. The result: lost slots, a thin diary and client loyalty that depends entirely on manual effort.
The phone ringing mid-session — no one to pick up, the client books elsewhere
A last-minute cancellation — a slot held for nothing when demand is there
Satisfied clients you forget to follow up — they don't come back on their own
The problem isn't the quality of your treatments — it's the lack of an assistant that takes bookings, sends reminders and retains clients while you work. That's exactly what Reepli.ai does.
An AI assistant built for your spa
24/7 online bookings
Your clients book their treatment directly on WhatsApp, any time. Automatic booking records the treatment and the time they want, even when you're mid-session and the spa is closed.
No-show and cancellation reminders
Reepli sends a confirmation then a reminder the day before. The client confirms or cancels in one tap, which frees the slot in time to rebook and sharply reduces last-minute drop-outs.
24/7 answers to questions
Treatments, pricing, durations, preparation, availability: the AI answers common questions instantly on WhatsApp. Your therapists stay focused on clients in the room.
Automatic loyalty follow-ups
After each treatment, Reepli.ai sends a loyalty message at the right interval — to suggest the next appointment before the client goes elsewhere. Your diary fills without any sales effort.
Integrated client CRM
Every conversation, booking and treatment is tracked in your WhatsApp CRM. You see at a glance every client's history, favourite treatments and last visit date.
Reepli manages the diary while you treat
9am — Opening
Overnight, three clients booked via WhatsApp and the AI answered questions about treatments and pricing. You start the day with a diary already filled.
12pm — Mid-session
The phone would have rung: instead, the AI took two afternoon bookings and confirmed a 90-minute massage for tomorrow. You never left the treatment room.
5pm — Before the last sessions
Reminders went out to the evening clients: two confirm, one cancels. The freed slot is immediately offered to a client on the waiting list.
8pm — Spa closed
Reepli sent a loyalty message to a client who hasn't been back in six weeks. She replies and books a treatment for next week.
FAQ — Reepli for spas
What tool should a spa use to manage bookings?
A spa needs a tool that takes bookings 24/7, sends reminders to limit no-shows and follows up with clients after each treatment. Reepli.ai does all of this in WhatsApp.
Does Reepli take bookings during treatments?
Yes. The AI takes bookings and answers common questions 24/7 on WhatsApp, even when you're mid-session and the phone won't stop ringing.
How does Reepli reduce last-minute cancellations?
Reepli.ai sends a confirmation then an automatic reminder the day before the treatment via WhatsApp (98% open rate). The client confirms or cancels in one tap, which frees the slot in time and sharply reduces last-minute cancellations.
How does Reepli help retain clients?
After each treatment, Reepli.ai automatically sends a loyalty message at the right interval — to suggest the next appointment before the client goes elsewhere. It's the most effective lever to fill your diary without any sales effort.
How much does Reepli cost for a spa?
Reepli.ai is a flat plan from €79/month, with no fee per message or per booking. It includes 24/7 booking, automatic reminders, AI replies and the loyalty follow-up.
Fill your diary,
keep your clients coming back
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