The AI assistant for pharmacies:
FAQs answered, vaccination bookings and prescription reminders on autopilot
With Reepli.ai, the AI answers your patients' common questions 24/7, books vaccination slots and sends prescription renewal reminders — while your team stays focused on high-value dispensing and advice.
In short
- A pharmacy counter is buried in repetitive questions: WhatsApp automation frees your team for high-value advice. See how online appointment booking works for health professionals.
- With Reepli.ai, the AI answers common questions (hours, stock, products) 24/7 — even at 10pm when the pharmacy is closed.
- Prescription renewal reminders go out automatically at the right moment via WhatsApp — no more patients who forget to reorder.
- For vaccination slots, automatic reminders cut no-shows and free up abandoned bookings.
- Flat plan from €79/month, no fee per message or per patient.
Every question at the counter takes a team member off dispensing
The phone rings during the midday rush. Patients ask if a product is in stock while the queue grows. Prescription renewals are forgotten until it's urgent. The result: a team tied up with repetitive tasks and patients who fall through the cracks.
The counter swamped during peak hours — answering the phone on top of dispensing is unsustainable
Repetitive questions (hours, stock, product lists) that pull the team away from personalised advice
Prescription renewals forgotten — the patient comes back too late and the team rushes to sort it
The problem isn't your team — it's the lack of an assistant that absorbs routine questions and manages reminders while you advise. That's exactly what Reepli.ai does.
An AI assistant that takes care of the repetitive work
24/7 answers to common questions
Opening hours, product availability, prescription lists, test prices: the AI replies instantly on WhatsApp, even when the pharmacy is closed. Your team is no longer interrupted for questions the AI can handle alone.
Vaccination and pharmaceutical consultation booking
Patients book their vaccination slot (flu, travel, Covid) directly on WhatsApp, any time of day. The calendar fills automatically, no calls and no queue. See how online appointment booking works for pharmacies.
Automatic prescription renewal reminders
Reepli sends a WhatsApp reminder at exactly the right moment when a patient's prescription is due. With a 98% open rate, the message gets read — unlike email. Learn how WhatsApp confirmations improve adherence.
Appointment reminders to cut no-shows
For vaccination or consultation slots, Reepli sends a reminder the day before with one-tap confirmation. Wasted slots become a thing of the past. See our guide to reducing no-shows on WhatsApp.
Google reviews and patient loyalty
After each service, Reepli invites the patient to leave a Google review. When a review comes in, the AI suggests a reply draft to approve — you always keep control before publishing.
Reepli works while you dispense
8am — Before opening
Overnight, 12 questions about holiday opening hours and 4 vaccination slot bookings came in on WhatsApp. The AI handled everything. You start the day with a full diary.
11am — Peak rush
The counter is full. A patient messages to ask if their medication is in stock: the AI replies in seconds, without tying up your team. You stay focused on the patient in front of you.
3pm — Prescription renewals
Reepli automatically sent renewal reminders to 8 patients whose prescriptions expire this week. Five have already replied and placed their order.
7pm — Pharmacy closed
Reminders for tomorrow's vaccination slots have gone out. Two patients confirmed, one rescheduled — their freed slot will be offered to the next patient automatically.
FAQ — Reepli for pharmacies
What tool should a pharmacy use to automate client communication?
A pharmacy needs a tool that answers common questions 24/7, books vaccination appointments and sends prescription renewal reminders. Reepli.ai brings all of this into WhatsApp, the channel your patients already use, with no extra software to install.
Can Reepli answer patients during peak hours?
Yes. Reepli.ai's AI handles common questions (opening hours, product availability, prescriptions) instantly, even when the counter is busy. Your team stays focused on high-value advice and dispensing.
How can I automate prescription renewal reminders?
Reepli.ai automatically sends a WhatsApp reminder when a patient's prescription is due for renewal. You set the timing; the AI does the rest — without any action from your team.
Does Reepli reply to Google reviews for me?
No. Reepli.ai's AI suggests reply drafts that you approve before publishing — you always have the final say.
How much does Reepli cost for a pharmacy?
Reepli.ai is a flat plan from €79/month, with no fee per message or per patient. It includes 24/7 AI replies, appointment booking, prescription reminders and Google review collection.
Free your team from repetitive questions,
keep every patient on track
Free 7-day trial · No credit card · Up and running in 10 minutes