The AI agent for cobblers:
pick-up reminders, 24/7 replies and Google reviews
With Reepli.ai, your clients are notified as soon as their items are ready, common questions are answered around the clock, and a Google review request goes out after every collection — while you stay focused on your repairs.
In short
- Cobblers waste time calling clients to say their shoes are ready — Reepli sends that notification automatically on WhatsApp so you never have to stop work.
- With Reepli.ai, building up Google reviews is automatic: the AI asks at the right moment and suggests a reply draft to approve — you keep control.
- The AI answers common questions (turnaround, prices, opening hours) on WhatsApp without interrupting your work.
- See our Google review response examples to sharpen your local reputation.
- Flat plan from 79€/month, no fee per message or per client.
- Requests that land on Instagram — direct messages and story replies — are handled by the same agent, in the same inbox as WhatsApp: answer Instagram DMs 24/7.
Between two soles, the phone rings
A client calls to ask if their shoes are ready while you're setting a sole. Another forgets to collect and your storage piles up. Your customers are happy but never think to leave a review. The result: wasted time, a backlog of uncollected items and a Google profile below what your craft deserves.
The phone ringing during repairs — you can't answer, the client hears nothing
Items sitting uncollected week after week for lack of a timely reminder
Satisfied customers but too few Google reviews — competitors climb in local search
The problem isn't your skill — it's the lack of an assistant that handles enquiries, reminders and reviews while you work. That's exactly what Reepli.ai does.
An AI agent dedicated to your repair shop
24/7 answers to questions
Repair turnaround, prices, opening hours, availability: the AI replies instantly on WhatsApp, even when your hands are full at the bench.
Automatic pick-up reminders
As soon as items are ready, Reepli sends your client an automatic WhatsApp notification. They come to collect within days, without a single call from you. No more storage pile-ups.
Regular client loyalty
A client hasn't been back in a while? Reepli follows up automatically to keep the relationship alive. Your client tracking runs itself from your conversations.
More Google reviews, at the right time
After each collection, Reepli invites the client to leave a Google review. When a review comes in, the AI suggests a reply draft to approve. More in our complete response guide and our tips to protect your online reputation.
Stronger local visibility
More reviews and polished replies mean a better position in local search results. See how Reepli handles review collection over WhatsApp without any extra effort.
Instagram DMs handled like your WhatsApp messages
A story reply, a direct message — “Do you resole leather boots?”: the agent handles Instagram exactly like WhatsApp. It answers within seconds, qualifies the request and offers a slot, without you stopping what you are doing.
Reepli handles the front desk while you repair
8am — Before opening
Overnight, the AI answered three questions about turnaround times and prices. You start the day with clients informed and no missed messages to chase.
11am — Mid-repair
The phone would have rung about those boots — instead, the AI replied automatically and sent the pick-up reminder. You never put down your awl.
4pm — Collection done
A client leaves with freshly resoled shoes: Reepli automatically sends a Google review invitation. Your local profile climbs, week after week.
6pm — Shop closed
The AI has notified two clients whose items have been ready since yesterday. Your pick-up backlog is managed without a single call from you.
FAQ — Reepli for cobblers
What tool should a cobbler use to manage the shop?
A cobbler needs a tool that answers common questions (turnaround, prices), sends automatic pick-up reminders and helps collect Google reviews. Reepli.ai brings all of this into WhatsApp, the channel your clients already use, with no complex software to install.
How do you remind clients to pick up their repaired shoes?
Reepli.ai automatically sends a WhatsApp message as soon as the shoes or items are ready. The client is notified without you having to pick up the phone between repairs.
Does Reepli help cobblers collect Google reviews?
Yes. After each collection, Reepli.ai invites the client to leave a Google review at the right moment. When a review comes in, the AI suggests a reply draft you approve before publishing — you always have the final say.
How does Reepli answer client questions?
Reepli.ai's AI answers common questions (repair turnaround, prices, availability) 24/7 directly on WhatsApp, even when you're focused on the workbench.
How much does Reepli cost for a cobbler?
Reepli.ai is a flat plan from 79€/month, with no fee per message or per client. It includes 24/7 AI replies, pick-up reminders, Google review requests and reply drafts.
My clients message me on Instagram: does Reepli take over?
Yes. Once you connect your professional Instagram account, the AI agent reads and answers your direct messages 24/7, including replies to your stories. It draws on your business information, qualifies the request and offers an appointment. Instagram and WhatsApp conversations land in the same inbox, and you can take over whenever you want.
Keep clients informed,
build your local reputation
Free 7-day trial · No credit card · Up and running in 10 minutes