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Reepli for cobblers & repair shops · 2026

The AI assistant for cobblers:
pick-up reminders, 24/7 replies and Google reviews

With Reepli.ai, your clients are notified as soon as their items are ready, common questions are answered around the clock, and a Google review request goes out after every collection — while you stay focused on your repairs.

24/7enquiries handled without leaving the workbench
−35%fewer uncollected items thanks to automatic reminders
$75/moall included, no fee per message

In short

Between two soles, the phone rings

A client calls to ask if their shoes are ready while you're setting a sole. Another forgets to collect and your storage piles up. Your customers are happy but never think to leave a review. The result: wasted time, a backlog of uncollected items and a Google profile below what your craft deserves.

📵

The phone ringing during repairs — you can't answer, the client hears nothing

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Items sitting uncollected week after week for lack of a timely reminder

Satisfied customers but too few Google reviews — competitors climb in local search

The problem isn't your skill — it's the lack of an assistant that handles enquiries, reminders and reviews while you work. That's exactly what Reepli.ai does.

An AI assistant dedicated to your repair shop

1

24/7 answers to questions

Repair turnaround, prices, opening hours, availability: the AI replies instantly on WhatsApp, even when your hands are full at the bench.

2

Automatic pick-up reminders

As soon as items are ready, Reepli sends your client an automatic WhatsApp notification. They come to collect within days, without a single call from you. No more storage pile-ups.

3

Regular client loyalty

A client hasn't been back in a while? Reepli follows up automatically to keep the relationship alive. Your client tracking runs itself from your conversations.

4

More Google reviews, at the right time

After each collection, Reepli invites the client to leave a Google review. When a review comes in, the AI suggests a reply draft to approve. More on how to respond to Google reviews and our complete response guide.

5

Stronger local visibility

More reviews and polished replies mean a better position in local search results. See how Reepli boosts your Google reviews and local visibility without any extra effort.

Reepli handles the front desk while you repair

8am — Before opening

Overnight, the AI answered three questions about turnaround times and prices. You start the day with clients informed and no missed messages to chase.

11am — Mid-repair

The phone would have rung about those boots — instead, the AI replied automatically and sent the pick-up reminder. You never put down your awl.

4pm — Collection done

A client leaves with freshly resoled shoes: Reepli automatically sends a Google review invitation. Your local profile climbs, week after week.

6pm — Shop closed

The AI has notified two clients whose items have been ready since yesterday. Your pick-up backlog is managed without a single call from you.

FAQ — Reepli for cobblers

What tool should a cobbler use to manage the shop?

A cobbler needs a tool that answers common questions (turnaround, prices), sends automatic pick-up reminders and helps collect Google reviews. Reepli.ai brings all of this into WhatsApp, the channel your clients already use, with no complex software to install.

How do you remind clients to pick up their repaired shoes?

Reepli.ai automatically sends a WhatsApp message as soon as the shoes or items are ready. The client is notified without you having to pick up the phone between repairs.

Does Reepli help cobblers collect Google reviews?

Yes. After each collection, Reepli.ai invites the client to leave a Google review at the right moment. When a review comes in, the AI suggests a reply draft you approve before publishing — you always have the final say.

How does Reepli answer client questions?

Reepli.ai's AI answers common questions (repair turnaround, prices, availability) 24/7 directly on WhatsApp, even when you're focused on the workbench.

How much does Reepli cost for a cobbler?

Reepli.ai is a flat plan from $75/month, with no fee per message or per client. It includes 24/7 AI replies, pick-up reminders, Google review requests and reply drafts.

Keep clients informed,
build your local reputation

Free 7-day trial · No credit card · Up and running in 10 minutes