WhatsApp marketing campaigns:
reach your customers at the right time
With Reepli.ai, launch targeted WhatsApp campaigns in minutes: promotions, announcements, win-back of inactive clients. The AI segments your list, writes the message and picks the best time to send.
In short
- A WhatsApp marketing campaign sends a targeted message to a segment of opted-in customers: a promotion, an announcement, a seasonal reminder or a win-back of inactive clients.
- WhatsApp messages see open rates close to 98%, vs around 20% for email (2024 marketing benchmarks) — it's the channel your customers actually read.
- With Reepli.ai, the AI automatically segments your customer list, writes the right message for each group and suggests the best send time.
- Winning back an existing customer costs far less than acquiring a new one: re-engaging dormant clients is the most profitable campaign use case.
- Campaigns are included in the flat plan from $169/month; the only extra is Meta fees at cost for marketing messages, with no markup.
- Reepli handles consent (opt-in), unsubscribe and GDPR automatically — you stay compliant effortlessly.
- See how to launch a campaign and the rules to follow.
You have a goldmine of customers… that you never use
Hundreds of customers have already bought from you, booked an appointment, chatted on WhatsApp. But once the job is done, silence. No follow-up, no offer, no "it's been a while". Meanwhile, you spend to acquire new customers when the old ones are happy to come back. Your WhatsApp customer list sits idle — and so does easy revenue. Our guides on WhatsApp client follow-up and customer retention show how much money this leaves on the table.
of WhatsApp messages are opened — a promo email often gets ignored or lands in spam
cheaper to bring back a customer than to win a new one
follow-ups sent if you have no campaign tool — your customers simply forget you
The problem isn't a lack of customers — it's the lack of a simple way to talk to them again. Classic email tools barely get read, and sending one by one is unmanageable. Reepli.ai turns your list into targeted WhatsApp campaigns, where your customers actually read.
Launch a WhatsApp campaign where the AI does the heavy lifting
The AI segments your list automatically
Customers inactive for 3 months, big spenders, prospects with no follow-up, clients of a specific service… Reepli.ai's AI analyzes your WhatsApp CRM and builds the right segments on its own. You target the right person, not everyone.
You set the offer, the AI writes the message
You give the idea ("-20% this weekend", "new Saturday slots", "it's been a while!") and the AI writes a clear, on-brand message, personalized for each segment. You always review before sending — nothing goes out without your approval. Get inspired by our WhatsApp message templates.
Automatic win-back of inactive customers
The most profitable use case: Reepli.ai spots dormant customers and triggers a win-back campaign at the right time, without you thinking about it. A simple "we haven't seen you in a while" often brings a customer back.
Sent at the best time
The AI suggests the most effective send slot for your customers (never in the middle of the night, never when nobody reads). You schedule, Reepli.ai sends.
Replies handled by the chatbot
A campaign generates replies: "what's the price?", "do you have availability?". The WhatsApp AI chatbot answers automatically and can even trigger a booking. A campaign becomes a real conversation, not a dead-end message.
Clear results after each send
How many messages read, how many replies, how many bookings or sales generated. Reepli.ai gives you the summary in plain language, so you know what works and do it again.
WhatsApp campaigns tailored to every business
Shops & retail
Sales, new collection, private event. Reepli.ai tells your best customers first and fills your shop on the right day, with no flyers or ad budget.
- Targeted promotion announcements per segment
- Win-back of customers who haven't returned
- Invitations to private sales and events
Restaurants & caterers
Special menu, themed night, weekend slots. A WhatsApp campaign fills your tables far better than a post lost in the feed.
- Menu and event announcements
- Direct booking via the chatbot
- Win-back of regulars who've been away
Beauty, health & wellness
Hairdressers, beauticians, physios, coaches — win back clients who haven't rebooked and fill empty slots. Automatic booking does the rest.
- "Time to rebook" reminders
- Offers on the week's empty slots
- Announcements of new treatments or services
Tradespeople & services
Plumbers, electricians, garages — remind customers of the annual service, the inspection, the check-up. A timely message means one more job in the diary.
- Seasonal maintenance and service reminders
- Win-back of quotes left unanswered
- Requesting a Google review after the job
Compliant campaigns, no nasty surprises
Sending marketing messages on WhatsApp is allowed, but regulated. Reepli.ai handles those rules for you so you stay fully compliant — and your messages are never seen as spam.
Consent & GDPR handled for you
Only customers who opted in to receive your messages are contacted. Unsubscribe and GDPR are managed automatically. You keep control, with no paperwork.
Meta-approved templates
Campaigns use only message templates approved by Meta, the only authorized way to send a marketing message at scale on WhatsApp.
Meta fees at cost, no markup
Marketing-category messages are billed by Meta. Reepli.ai passes them on at cost, with no markup. Estimate your budget with the simulator on our pricing page.
Replies stay free
When a customer replies to your campaign, the conversation that follows is free. You only pay for the initial marketing message, never the exchange it triggers.
Our positioning is simple: a flat subscription that includes all features, plus Meta fees at cost only on marketing messages. No per-contact pricing, no hidden markup on sending. For the full picture, see the pricing grid and Meta fee simulator.
Launch your first WhatsApp campaign in 10 minutes
Create your Reepli account
Sign up in 30 seconds. Free 7-day trial, no credit card required.
Connect WhatsApp and import your contacts
Link your WhatsApp Business number and import your customer list. Reepli.ai enriches each record and identifies who can be contacted.
Pick a segment and a message
Select "inactive customers" or "big spenders", give your offer idea, and the AI writes the message. You review, you adjust, you approve.
Send and track results
Schedule the send at the best time and track opens, replies and bookings in plain language. The chatbot handles replies while you work.
FAQ — WhatsApp marketing campaigns
What is a WhatsApp marketing campaign?
It's sending one targeted message to a group of customers who opted in: a promotion, an announcement, a seasonal reminder or a win-back of inactive clients. Reepli.ai segments your contacts and personalizes each message so it never feels like spam.
Is it allowed to send marketing messages on WhatsApp?
Yes, as long as the customer has opted in and can unsubscribe at any time. Reepli.ai manages consent and opt-out automatically, complies with GDPR and only uses Meta-approved templates.
How much does a WhatsApp campaign cost with Reepli?
Campaigns are included in your subscription (flat plan from $169/month). The only extra is Meta fees charged at cost for marketing messages, with no markup. Your customers' replies are always free. Details on the pricing page.
Does the AI write my campaigns for me?
You define the offer or key message, and Reepli.ai's AI writes, rephrases and personalizes the text for each segment. You always review before sending: nothing goes out without your approval.
Can I win back inactive customers automatically?
Yes. Reepli.ai spots customers who have gone quiet for several weeks or months and triggers a win-back campaign at the right time — one of the most profitable campaign use cases.
How is this different from the WhatsApp CRM?
The WhatsApp CRM organizes and tracks your customers day to day; campaigns use that list to reach them again at scale. Both are included in Reepli and work together.
Wake up your customer list,
sell more without spending more
Free 7-day trial · No credit card · First campaign in 10 minutes