The AI assistant for glaziers:
the 2am shopfront no longer goes to a rival
With Reepli.ai, the AI answers glazing emergencies at any hour, records the dimensions and glass type before you set off, and books the callout — so you arrive with the right sheet in the van.
In summary
- Glazing is an emergency trade: a shopfront broken at 11pm cannot wait until morning.
- With Reepli.ai, the AI replies instantly, asks for the dimensions, glass type and danger level, then creates the record in your WhatsApp CRM.
- The customer can send a photo of the break: you know what to load before leaving, instead of making two trips.
- For non-urgent work (double glazing, bespoke mirror work), Reepli chases the quotes that go unanswered.
- Scheduled jobs get booked over WhatsApp through appointment booking for tradespeople. Flat fee from 79€/month.
A glazing emergency is won in ten minutes, not ten hours
A shopfront goes through on a Saturday night. The owner needs it boarded before Monday opening. They call: voicemail. They call the next glazier: someone picks up. You didn't lose on price, you lost on availability. And the next morning you drive out without knowing the glass dimensions.
Night and weekend callouts that land in voicemail
Unknown dimensions on departure — two trips instead of one
Double-glazing quotes never chased, so never signed
This isn't a skills problem, it's a presence problem. Reepli.ai covers the presence, you cover the fitting.
An assistant that's reachable when the glass goes
Instant reply, nights and weekends included
The AI takes the written enquiry at any hour, assesses the danger (glass on the floor, premises left open, break-in) and alerts you when it's a genuine emergency. See how an automated phone answering setup works.
Recording dimensions and glass type
Before you leave, the AI asks for measurements, thickness, type (single, double, laminated, toughened) and a photo. You load the right glass first time.
Immediate make-safe guidance for the customer
The AI explains what to do meanwhile: clear the area, don't touch the glass, board it temporarily. The customer feels looked after from minute one.
Follow-up on glazing quotes
A double-glazing replacement or a bespoke crittall screen takes weeks to decide. Reepli follows up without you thinking about it — see our follow-up templates.
Google review after the callout
A customer rescued at midnight is a grateful customer: that's the best moment to ask for a Google review. The AI sends the request automatically.
A glazier's week with Reepli on standby
Saturday 11pm — Shopfront smashed
The shop owner writes. The AI replies, assesses the danger, takes the dimensions and alerts you. You set off with the right sheet.
Monday 9am — Double-glazing enquiry
A homeowner wants three windows replaced. The AI qualifies the job and offers a survey slot.
Wednesday 2pm — Dormant quote
The screen quote sent twelve days ago has gone quiet. Reepli follows up. The customer asks for a laminated option.
Friday 6pm — Reputation
Review requests go out for the week's three callouts. Two five-star reviews land over the weekend.
FAQ — Reepli for glazier
How can a glazier cover night callouts without being on standby?
Reepli.ai answers for you, at any hour, on WhatsApp. The AI assesses severity (glass on the floor, unsecured premises, break-in), gives immediate make-safe instructions and only alerts you when the job is genuinely urgent. You stop sleeping with the phone in your hand.
Can the AI record the glazing dimensions?
Yes. The AI systematically asks for measurements, thickness, glass type and a photo of the break before you leave. That's what removes the second trip, which often costs more than the margin on the job.
Does Reepli price my glazing replacements?
No. Reepli.ai generates no quotes: the price depends on glass type, cutting, access and fitting. What it does is collect everything you need to price the job, then automatically chase the quotes you've sent that went unanswered.
Does Reepli handle non-urgent work too?
Yes, and that's often where the turnover is built: double glazing, bespoke mirrors, internal screens. The AI qualifies the enquiry, offers a survey slot and chases the quote through to a decision.
How much does Reepli cost for a glazier?
Reepli.ai is a flat fee from 79€/month, with no per-message or per-callout charge. It covers 24/7 AI replies, technical detail capture, appointment booking, quote follow-up and Google review requests.
Reepli for other emergency callout trades
Emergencies are the heart of this trade: see how to cover the phone without being on standby and how to structure your customer service on WhatsApp. Reepli also equips locksmiths, plumbers and roofers.
The 2am shopfront
won't go elsewhere again
7-day free trial · No card required · Up and running in 10 minutes