The AI assistant for heating engineers:
breakdowns caught 24/7, emergencies triaged, quotes followed up
With Reepli.ai, the AI answers and qualifies every request while you're on a job — midnight boiler breakdown, winter demand surge, unanswered installation quote: nothing slips through the net.
In short
- An unreachable heating engineer loses emergencies: the AI connected to your WhatsApp CRM answers every breakdown call 24/7, even while you're on a job.
- Reepli automatically triages true emergencies (boiler failure, no heating) from routine requests (annual service, installation quotes).
- Reepli does not create quotes; it automatically follows up the ones you've sent that stay unanswered.
- Job booking happens directly on WhatsApp, with a day-before reminder.
- At peak winter demand, the AI absorbs the volume so you don't have to. Flat plan from €79/month.
You can't answer the phone with your head inside a boiler
A client calls with an emergency while you're on another callout: they reach voicemail and call a competitor. In January, demand triples and some requests fall through the cracks. An installation quote sent two weeks ago sits unanswered. The result: missed emergencies, a surge you can't absorb and jobs walking out the door.
Breakdowns missed during a job — the client can't wait and calls someone else
A winter demand surge you can't handle alone — requests get forgotten
Installation quotes with no follow-up — jobs lost for want of a reminder
The problem isn't your expertise — it's the lack of an assistant that answers, triages and follows up while you're in the field. That's exactly what Reepli.ai does.
An AI assistant that never misses an emergency call
24/7 replies and qualification
The AI answers instantly, notes the nature of the breakdown, the urgency and the contact details, and creates the record in your tradesperson WhatsApp CRM. You call back when you're off the job.
Automatic emergency triage
Boiler breakdown, no heating, hot water leak: the AI spots genuine emergencies and flags them as priority. You deal with what can't wait first.
Automatic quote follow-up
Reepli doesn't create your quotes, but it follows up the ones you've sent that stay unanswered — at the right moment, in the right tone. No chasing needed.
Job booking
Clients book an intervention slot directly on WhatsApp, with a day-before reminder. See appointment booking for tradespeople.
Winter peak absorption
When demand surges in winter, the AI handles every inbound request, classifies by urgency and keeps a full record. Nothing falls through the cracks. See how the AI phone answering service works.
Reepli mans the desk while you're on the job
7am — First callout
Four requests came in overnight — two emergencies and two service enquiries. The AI triaged them: you know instantly which to tackle first.
10am — Inside a boiler
A homeowner writes about a breakdown: the AI replies, qualifies the issue and proposes a slot. You never interrupted your current job.
2pm — Pending quote
An installation quote sent last week has no reply: Reepli follows up automatically. The client finally confirms.
6pm — End of round
You check the summary: every request from the day is handled or scheduled. Not one has slipped away unnoticed.
FAQ — Reepli for heating engineers
What tool should a heating engineer or tradesperson use?
A heating engineer needs a tool that answers emergency calls while on a job, triages urgent breakdowns and follows up unanswered quotes. Reepli.ai does all of this in WhatsApp, 24/7.
Does Reepli answer emergency calls at night or during a job?
Yes. The AI answers and qualifies every request 24/7, including nights and weekends, and you take over as soon as you're free — no emergency missed.
Does Reepli create my quotes?
No, Reepli.ai does not generate quotes. It automatically follows up the quotes you've already sent that remain unanswered, which increases your win rate.
How does Reepli handle the winter demand peak?
In winter, Reepli.ai answers every inbound request 24/7, even at full capacity. The AI triages real emergencies from routine jobs so you handle what matters most first.
How much does Reepli cost for a heating engineer?
Reepli.ai is a flat plan from €79/month, with no fee per message or per client. It includes 24/7 AI replies, emergency triage, quote tracking and job booking.
Never miss an emergency call,
or a quote, again
Free 7-day trial · No credit card · Up and running in 10 minutes