The AI agent for hearing care:
hearing test bookings, adjustment reminders and Google reviews
With Reepli.ai, patients book their hearing assessment 24/7 on WhatsApp and Instagram, get a reminder before every check-up and are invited to leave a Google review after their fitting — while you stay focused on consultations.
In short
- Hearing care specialists lose slots to forgotten adjustment and check-up appointments: online booking and automatic reminders cut those losses significantly.
- With Reepli.ai, the automatic reminder before every appointment is the top lever to reduce missed slots.
- The AI answers common questions (prices, availability, reimbursement) on WhatsApp without interrupting your fittings.
- For Google reviews, Reepli asks after each fitting and suggests reply drafts to approve — you stay in control.
- Patient data hosted in Europe, fully GDPR-compliant. Flat plan from 79€/month.
- Requests that land on Instagram — direct messages and story replies — are handled by the same agent, in the same inbox as WhatsApp: automatic replies to Instagram messages.
- The same renewal logic applies to opticians.
The centre is busy during fittings
A patient calls for an assessment while you're adjusting a hearing aid. Another forgets a tune-up check and reschedules without notice. Your patients are happy but few leave a review. The result: lost slots, delayed adjustments and a Google profile below the quality of your care.
The centre busy during fittings — incoming calls go unanswered
Adjustment and check-up reminders forgotten — patients postpone and slots are lost
Few Google reviews despite satisfied patients — local visibility suffers
The problem isn't your expertise — it's the lack of an assistant that handles enquiries, reminders and reviews while you see patients. That's exactly what Reepli.ai does.
An AI agent dedicated to your hearing centre
24/7 online booking
Patients book their hearing assessment directly on WhatsApp, any time. The calendar fills itself with no back-and-forth. See how scheduling software frees up your reception team.
Automatic adjustment and check-up reminders
Reepli sends a reminder before every appointment and follows up for adjustment and fitting checks due for review, thanks to automated follow-ups.
24/7 answers to questions
Prices, availability, NHS coverage, turnaround: the AI replies instantly on WhatsApp, even when you're in a consultation. It also handles WhatsApp appointment confirmations automatically.
More Google reviews, at the right time
After each successful fitting, Reepli invites the patient to leave a Google review. When a review comes in, the AI suggests a reply draft to approve. Learn more about collecting reviews over WhatsApp.
GDPR-compliant patient tracking
Patient data is hosted in Europe and processed in full GDPR compliance. You get centralised tracking with no compromise on privacy.
Your Instagram DMs never go unanswered
A story reply, a direct message — “Do you do free hearing tests?”: the agent handles Instagram exactly like WhatsApp. It answers within seconds, qualifies the request and offers a slot, without you stopping what you are doing.
Reepli holds the front desk while you fit
8am — Before opening
Overnight, two patients booked a hearing assessment and the AI answered three questions about pricing and NHS coverage. You start with a full diary.
11am — Mid-fitting
The phone would have rung about wait times — instead, the AI replied and confirmed an afternoon appointment. You never interrupted the fitting.
3pm — Successful fitting
The patient leaves happy: Reepli automatically sends a Google review invitation. Your local profile climbs, week after week.
6pm — Centre closed
Tomorrow's reminders have gone out, and the AI has followed up patients whose tune-up check is due this week.
FAQ — Reepli for hearing care specialists
What tool should a hearing care specialist use?
A hearing care specialist needs a tool that books hearing assessments online, sends automatic adjustment and check-up reminders, and helps collect Google reviews. Reepli.ai brings all of this into WhatsApp, the channel your clients already use, with no complex software to install.
How do you reduce missed appointments for hearing care?
The most effective method is an automatic reminder the day before and the day of the appointment. Reepli.ai sends it via WhatsApp and lets the patient confirm or reschedule in one tap, which sharply reduces empty appointment slots.
Does Reepli help hearing care specialists collect Google reviews?
Yes. After each fitting or consultation, Reepli.ai invites the patient to leave a Google review at the right moment. When a review comes in, the AI suggests a reply draft you approve before publishing — you always have the final say.
Is Reepli GDPR-compliant for patient data?
Yes. Patient data is hosted in Europe and processed in compliance with GDPR. Reepli.ai is designed for healthcare professionals who have strict data privacy requirements.
How much does Reepli cost for a hearing care specialist?
Reepli.ai is a flat plan from 79€/month, with no fee per message or per appointment. It includes online booking, automatic reminders, 24/7 AI replies and Google review collection.
What about my Instagram direct messages — does Reepli handle them?
Yes. Once you connect your professional Instagram account, the AI agent reads and answers your direct messages 24/7, including replies to your stories. It draws on your business information, qualifies the request and offers an appointment. Instagram and WhatsApp conversations land in the same inbox, and you can take over whenever you want.
Fill your diary,
collect more Google reviews
Free 7-day trial · No credit card · Up and running in 10 minutes