The AI assistant for opticians:
eye test bookings, reminders and Google reviews on autopilot
With Reepli.ai, your clients book their eye test 24/7 on WhatsApp, get a reminder before every visit and are invited to leave a Google review at the right moment — while you stay focused on helping them find the right frame.
In short
- Forgotten eye test appointments are an optician's biggest time drain: an automatic WhatsApp reminder is the most effective lever to cut them.
- With Reepli.ai, online booking is open 24/7 — your clients book even when the shop is closed.
- The AI answers common questions (hours, prices, order lead times) on WhatsApp without interrupting your service.
- For Google reviews, Reepli asks at the right moment and suggests a reply draft to approve — you keep control.
- Flat plan from €79/month, no fee per message or per appointment.
Between two fittings, everything piles up
The phone rings during a frame fitting. A client forgets their eye test and the slot stays empty. Your clients are satisfied but forget to leave a review. The result: wasted time, lost slots and a Google presence below what your service deserves.
The shop swamped during fittings — you can't answer, the client calls elsewhere
A forgotten eye test is an empty slot you can't refill that day
Happy clients but too few Google reviews — competitors climb in local search
The problem isn't your expertise — it's the lack of an assistant that handles the front desk, the reminders and the reviews while you work. That's exactly what Reepli.ai does.
Other health and wellness professionals also automate their bookings with Reepli: see the dedicated solution for dentists and veterinary practices.
An AI assistant dedicated to your optical shop
24/7 online booking
Clients book their eye test directly on WhatsApp, any time. Your calendar fills itself and syncs with your online agenda — no more back-and-forth to set a date.
No-show reminders
Reepli sends a reminder before every eye test, with one-tap confirmation. See why a WhatsApp reminder beats email at cutting no-shows.
24/7 answers to questions
Prices, hours, order lead times, insurance cover: the AI replies instantly on WhatsApp, even when your hands are full. See how WhatsApp appointment confirmation works.
More Google reviews, at the right time
After each purchase, Reepli invites the client to leave a Google review. When a review arrives, the AI suggests a reply draft to approve. More on Google reviews and local visibility.
Renewal and annual check-up reminders
A client hasn't been in for their annual check-up? Reepli automatically follows up with a personalised message. Your client tracking runs itself from your conversations.
Reepli works while you advise
9am — Before opening
Overnight, 2 clients booked an eye test via WhatsApp and the AI answered questions about order lead times. You start the day with a full calendar.
11am — Mid fitting
The phone would have rung: instead, the AI offered a slot to a new client and confirmed an afternoon appointment. You never looked up.
5pm — After the handover
Your client leaves with their new glasses: Reepli sends a Google review invitation. Your local listing climbs, week after week.
7pm — Shop closed
Tomorrow's reminders have gone out, and the AI quietly follows up clients whose annual check-up is coming due.
FAQ — Reepli for opticians
What software should an optical shop use?
An optician needs a tool that books eye test appointments online, sends automatic reminders and helps collect Google reviews. Reepli.ai brings all of this into WhatsApp, the channel your clients already use, with no complex software to install.
How can I reduce forgotten appointments at an optician?
The most effective method is an automatic reminder before every eye test. Reepli.ai sends it via WhatsApp (around 98% open rate) and lets the client confirm or reschedule in one tap.
Does Reepli reply to clients for me?
The AI answers common questions (hours, prices, order lead times, availability) and offers slots 24/7, even when the shop is closed. For Google reviews, it suggests a reply draft you approve before publishing — you always have the final say.
Do I need to be tech-savvy?
No. Reepli.ai works like a normal WhatsApp chat. Booking, reminders and review requests run automatically after a quick setup with our team.
How much does Reepli cost for an optician?
Reepli.ai is a flat plan from €79/month, with no fee per message or per appointment. It includes booking, automatic reminders, 24/7 AI replies and Google review collection.
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