The AI agent for physiotherapists:
bookings, no-show reminders and centralised patient tracking
With Reepli.ai, your patients book on their own 24/7 on WhatsApp and Instagram, get a reminder before each session and your tracking stays centralised.
In short
- A physio loses slots to missed sessions: 24/7 online booking and reminders cut them sharply.
- With Reepli.ai, the automatic reminder before each session is the #1 lever to cut missed appointments.
- The patient confirms their appointment in one tap, with no call or manual follow-up.
- Patient relationship tracking stays centralised.
- The AI replaces part of a secretary's workload without the cost. Flat plan from 79€/month.
- Requests that land on Instagram — direct messages and story replies — are handled by the same agent, in the same inbox as WhatsApp: instant replies on Instagram.
- Foot practitioners share the same diary constraints: see Reepli for podiatrists.
You can't pick up the phone mid-session
The phone rings during a rehab session: you can't answer, the patient calls another clinic. A missed appointment leaves an empty slot. Patient tracking scatters across messages, calendar and sticky notes. The result: lost slots, time on the phone and fragmented tracking.
The phone ringing mid-session — you can't answer, the patient goes elsewhere
A missed session means a lost slot you can't recover that day
Scattered tracking between messages and calendar — hard to know where each patient stands
The problem isn't your expertise — it's the lack of an assistant that handles appointments, reminders and tracking while you're with your patients. That's exactly what Reepli.ai does.
Other healthcare practitioners automate their appointment management too: see the dedicated solution for dentists and dental practices.
An AI agent built for your clinic
24/7 online booking
Your patients book their session directly on WhatsApp, any time. The calendar fills itself, with no back-and-forth to settle a date, even when the clinic is closed.
Automatic no-show reminders
Reepli sends a reminder before each session. The patient confirms or reschedules in one tap, thanks to automated reminder messages that keep your calendar full.
24/7 answers to questions
Hours, fees, reimbursement, availability: the AI answers common questions instantly on WhatsApp, even when you're in session. You take over whenever you want.
Centralised tracking
Every exchange feeds centralised patient relationship tracking. Reepli is not a medical record: it handles appointments and the relationship, not sensitive health data.
A front desk that never sleeps
Reepli takes on part of the desk without the cost of a secretary. See how an automated answering setup compares.
Instagram DMs handled like your WhatsApp messages
A story reply, a direct message — “Any slot this week for a sprained ankle?”: the agent handles Instagram exactly like WhatsApp. It answers within seconds, qualifies the request and offers a slot, without you stopping what you are doing.
Reepli mans the desk while you treat
8am — Before the first patient
Overnight, two patients booked a session via WhatsApp and the AI answered reimbursement questions. You start with a settled calendar.
11am — Mid-rehab
The phone would have rung: instead, the AI offered a slot to a new patient and confirmed an afternoon appointment. You never interrupted your session.
3pm — Freed-up slot
A patient reschedules: the slot frees up and Reepli re-offers it. Another patient books it right away.
7pm — Clinic closed
Tomorrow's reminders went out to every patient. Tracking is up to date, with not a minute spent re-entering anything.
FAQ — Reepli for physios
What tool should a physiotherapist or private practitioner use?
A physio needs a tool that books appointments online, sends reminders to limit missed sessions and centralises patient tracking. Reepli.ai does all of this in WhatsApp.
How do I reduce missed sessions at the clinic?
The most effective lever is the automatic reminder before each session. Reepli.ai sends it via WhatsApp (98% open rate) and the patient confirms or reschedules in one tap.
Is patient data protected with Reepli?
Yes. Data handling is described in our privacy policy and Reepli.ai's use is GDPR-compliant. Reepli is not a medical record: it handles booking, reminders and the patient relationship, not sensitive health data.
Does Reepli book appointments during my sessions?
Yes. The AI books appointments 24/7 on WhatsApp and answers common questions (hours, fees, reimbursement, availability), even when you're with a patient.
How much does Reepli cost for a physio?
Reepli.ai is a flat plan from 79€/month, with no fee per message or per appointment. It includes booking, reminders, 24/7 AI replies and centralised patient tracking.
Does Reepli reply to Instagram DMs too?
Yes. Once you connect your professional Instagram account, the AI agent reads and answers your direct messages 24/7, including replies to your stories. It draws on your business information, qualifies the request and offers an appointment. Instagram and WhatsApp conversations land in the same inbox, and you can take over whenever you want.
Cut your lost slots,
centralise your tracking
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