The AI agent for restaurants:
24/7 reservations, no-show reminders and polished reviews
With Reepli.ai, your guests book on their own 24/7 on WhatsApp and Instagram, get a reminder before service and your Google reviews get a polished reply — while you stay focused on the room and the kitchen.
In short
- A restaurant loses covers when the phone rings mid-service: 24/7 online reservations capture every request, even when the room is full.
- With Reepli.ai, the confirmation and reminder before service sharply reduce no-shows.
- The AI answers common questions (hours, menu, allergens) directly on WhatsApp, without interrupting service.
- For Google reviews, Reepli suggests reply drafts to approve — you reply to every review without spending hours on it.
- Learn how to respond to Google reviews. Flat plan from 79€/month.
- Requests that land on Instagram — direct messages and story replies — are handled by the same agent, in the same inbox as WhatsApp: never leaving an Instagram DM unanswered.
- A pizzeria concentrates the very same problem at peak time.
The phone rings in the middle of service
A reservation comes in while you're plating ten dishes: you can't pick up, the guest goes elsewhere. A booked table stays empty with no warning. A negative Google review has been sitting unanswered for two weeks. The result: lost covers, empty tables and a slipping reputation.
The phone ringing mid-service — no one to pick up, the guest books elsewhere
A no-show means a table held for nothing on a night the room is full
Google reviews left unanswered — guests hesitate and competitors climb
The problem isn't your cooking — it's the lack of an assistant that takes reservations, sends reminders and polishes reviews during service. That's exactly what Reepli.ai does.
An AI agent built for your venue
24/7 online reservations
Your guests book their table directly on WhatsApp, any time. The AI records the party size and the time they want, even when the room is full and you're in the middle of service.
Confirmation and no-show reminder
Reepli sends a confirmation then a reminder before service. The guest confirms or cancels in one tap, which frees the table in time thanks to automatic confirmations.
24/7 answers to questions
Hours, menu, allergens, terrace, availability: the AI answers common questions instantly on WhatsApp. See the WhatsApp customer service guide.
Google review reply drafts
When a review comes in, the AI suggests a reply draft to approve, matched to your venue's tone. You reply to every review, positive or negative, without spending hours on it.
A polished reputation
Fast, careful replies reassure future guests and improve your spot in local search. See how to steer your online reputation as a restaurant.
Instagram: every direct message gets a reply
A story reply, a direct message — “Do you have a table for 6 on Saturday night?”: the agent handles Instagram exactly like WhatsApp. It answers within seconds, qualifies the request and offers a slot, without you stopping what you are doing.
Reepli mans the desk during the rush
11am — Mise en place
Through the morning, six guests booked via WhatsApp and the AI answered menu and allergen questions. You arrive with a floor plan already set.
1pm — Full service
The phone would have rung: instead, the AI took two evening reservations and confirmed a table of eight. You never left the pass.
6pm — Before the evening
Reminders went out to the evening guests: two confirm, one cancels. The freed table is immediately re-offered.
11pm — Room closed
A Google review landed: the AI prepared a reply draft. You approve it in one tap, calmly, after service.
FAQ — Reepli for restaurants
What tool should a restaurant use to manage reservations?
A restaurant needs a tool that takes reservations 24/7, sends reminders to limit no-shows and helps reply to Google reviews. Reepli.ai does all of this in WhatsApp.
Does Reepli take reservations during service?
Yes. The AI takes reservations and answers common questions 24/7 on WhatsApp, even when the room is full and the phone won't stop ringing.
How does Reepli help reply to Google reviews?
When a review comes in, Reepli.ai suggests a reply draft matched to your venue's tone, which you approve before publishing. You always keep the final say.
How do I limit reservations that don't show up?
Reepli.ai sends a confirmation then an automatic reminder before service via WhatsApp (98% open rate). The guest confirms or cancels in one tap.
How much does Reepli cost for a restaurant?
Reepli.ai is a flat plan from 79€/month, with no fee per message or per reservation. It includes reservations, reminders, 24/7 AI replies and Google review reply drafts.
What about my Instagram direct messages — does Reepli handle them?
Yes. Once you connect your professional Instagram account, the AI agent reads and answers your direct messages 24/7, including replies to your stories. It draws on your business information, qualifies the request and offers an appointment. Instagram and WhatsApp conversations land in the same inbox, and you can take over whenever you want.
Fill your room,
polish your reputation
Free 7-day trial · No credit card · Up and running in 10 minutes