The AI agent for pizzerias:
no message left unanswered during the rush
With Reepli.ai, the AI answers the questions that pile in between 7 and 9pm — hours, allergens, delivery area, a table for six — while you're at the oven.
In summary
- A pizzeria gets its messages at precisely the moment nobody can answer: in the middle of the rush.
- With Reepli.ai, the AI answers the recurring questions instantly — hours, closing days, allergens, delivery area, terrace, a group of ten.
- Table bookings happen inside the conversation through automated booking, with a reminder before service.
- Group and private-hire enquiries get qualified and passed on rather than drowning in unread messages. See how enquiries are tracked on WhatsApp.
- After the meal, the AI sends the Google review request at the right moment. See how to collect reviews over WhatsApp — decisive for a neighbourhood pizzeria.
- Reepli does not replace your online ordering and payment system: it handles the conversation, the questions and the bookings. Flat fee from 79€/month.
Every message lands during the rush
It's 7:40pm, the oven is full, three orders are waiting on the pass. That is exactly when the phone starts stacking up: "are you open tonight?", "do you deliver to the north end?", "is the base gluten free?", "a table for six at nine?". At 11pm you read them all at once — and it's too late for half. A pizzeria loses customers between 7 and 9pm, not on the quality of its pizzas.
Messages in bursts during service — impossible to answer at the oven
The same questions every night: hours, delivery, allergens
Group enquiries drowned in the flow and never called back
The problem is neither your dough nor your prices: it's that nobody is free at the exact moment customers write. That is what Reepli.ai is for.
An agent answering while you're at the oven
Instant replies during service
Hours, closing days, address, parking, terrace, delivery area, the price of a pizza: the AI answers within seconds using your information, including at 8pm on a Saturday.
Allergens and special diets
Gluten free, vegetarian, halal, the ingredients in a given recipe: the AI answers from what you've told it, and hands over the moment a case falls outside that.
Table bookings with reminders
The customer books their table inside the conversation and gets a reminder before service — the number-one lever to cut tables booked and never honoured.
Groups, birthdays and private hire
An enquiry for twelve people or a private evening gets qualified (date, headcount, budget) and reaches you ready to handle, inside your WhatsApp CRM.
Review request after the meal
Google reviews keep a neighbourhood pizzeria alive. The AI sends the request at the right moment — and Reepli suggests reply drafts that you approve before they go live.
Instagram enquiries in the same inbox
Your wood-fired oven photos pull in DMs and story replies. The agent handles them exactly as WhatsApp: instant replies on Instagram.
A pizzeria service with Reepli on backup
11am — Before opening
Seven messages arrived overnight: four about opening hours, two bookings, one enquiry for a fifteen-person birthday. The AI handled all but the last, which is waiting for you, qualified.
7:45pm — Peak rush
Eleven messages land in twenty minutes. The AI answers them all: delivery area, gluten free, a table for four at 9:30. You never left the oven.
9pm — A table frees up
A booking cancels. Reepli offers the slot back out and the table is retaken before half past.
11:30pm — Closing
Review requests go out to the evening's diners. The private-hire enquiry is waiting in your CRM with date, headcount and budget.
FAQ — Reepli for pizzeria
How do you answer a pizzeria's messages during the rush?
That's the heart of the problem: customers write between 7 and 9pm, exactly when nobody is free. Reepli.ai answers instantly in your place on WhatsApp — hours, delivery area, allergens, table availability — and only passes on what genuinely needs you.
Does Reepli take pizza orders?
Reepli.ai is not an online ordering and payment system: it does not replace your order-taking setup. It handles the conversation around the order — questions, availability, hours, table bookings, group enquiries — and passes on what needs passing on.
Can the AI answer allergen questions?
Yes, from the information you give it about your recipes and kitchen practices (gluten free, vegetarian, cross-contamination). The moment a question falls outside the scope you defined, it hands over rather than improvising.
Does Reepli handle table bookings?
Yes. The customer books inside the WhatsApp conversation and gets a reminder before service, which noticeably cuts tables booked and never honoured — a real cost on a Friday night.
How much does Reepli cost for a pizzeria?
Reepli.ai is a flat fee from 79€/month, with no per-message or per-cover charge. It covers 24/7 AI replies, table bookings, qualification of group enquiries and Google review requests.
Reepli for other food businesses
How the agent works in detail is on our page about handing your WhatsApp messages to an AI. When the phone rings mid-service, an automated phone answering setup takes over. Reepli also supports restaurants and caterers.
No message left unanswered
between 7 and 9pm
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